Purpose:

Through Paiheretia te Muka Tāngata, the Kaiarataki Navigator will work directly with whānau at all stages in their journey through the Correction's system - assisting them to set goals and navigating them to, and helping them access, the services and support they need to realise their goals and aspirations.

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Specific Duties and Responsibilities:

The Kaiarataki Navigator will work with whānau of tāne Māori under 30 years of age on a prison or community-based sentence or order int Te Tai Tokerau.

• Ensure that Tāne are accessing meaningful rehabilitation support and reintegrating successfully back to their whānau and communities.
• Ensure that Whānau understand the welfare system and their entitlements including income, accommodation and employment support.
• Assist Whānau in developing pathways to independence, including government assistance and interventions in their lives.
• Provide tools and advice to Whānau so that they can gain employment in positions that provide them with the income to achieve the standard of living they aspire to.
• Ensure Whānau have all the necessary paperwork and resources for successful reintegration including birth certificates, bank accounts and photo ID.
• Assist Whānau in accessing programmes that support and increase their Whānau knowledge, skills and resources.
• Performance Measures: Ensure you work closely with your team to ensure performance measures are achieved at all times.
• Monitoring Activity: Support your supervisor around monitoring activity, and relationship managers and meeting with them from time to time.
• Monitoring Reporting: Provide the Kaiarataki Administrator with the data, information and narratives for reporting in a timely and efficient manner.
• Workforce Development:
  • Actively contribute to a ‘learning organisation’ culture.
  • Encourage and support kaimahi in their respective roles to gain the relevant qualification
  • Encourage/support kaimahi to gain their relevant practising certificates eg. Social Work Registration & Practicing Certificate, First Aid Certificate etc
  • Complete core training and individual learning plan

• Health and Safety:
  • The health and safety of our clients, work colleagues and yourself are always considered when undertaking any activities.
  • Actively contributes to maintaining a safe working environment.
  • Ensure that Organisational policies and procedures are followed at all times when working with colleagues and clients.
  • When taking out clients, ensure all health and safety procedures are followed including hazard identification and management.
  • Ensure any near misses or incidents are reported and action taken as required.
  • Demonstrate an understanding of and compliance with health and safety standards.
  • Understand risk management, and mitigate risk as appropriate.

• Leadership:
  • Lead by example, modelling best practices at all times.
  • Encourage cooperation between colleagues in the positive spirit of teamwork.
  • Provide vision and direction to team members, maintaining an environment of communication, innovation, and client focus.
• Relationship Building:
  • Develop and maintain positive relationships with key stakeholders in the community.
  • Receive positive feedback from Clients/Whānau and external agencies.
  • Develop and maintain a large network of services.
  • Relate well to people at all levels.
  • Manage conflict well.
• Working With People:
  • Adapt to the team and build team spirit.
  • Recognise and reward the contribution of others.
  • Listen, consult and communicate with others proactively and effectively.
  • Support and care for others.
  • Develop and openly communicate self-insight such as an awareness of own strengths and weaknesses.
• Cultural Competency:
  • Ensure activities are consistent with Te Tiriti o Waitangi.
  • Record Whānau Plans in the first language of the Client/Whānau.
  • Demonstrate cultural competencies.
  • Lead/facilitate cultural competencies around the core competencies and Tikanga for THOON
• Whanāu Centered Practice:
  • Facilitate/train kaimahi Demonstrate and practice an understanding of Whānau-centered principles.
  • Facilitate/train kaimahi on how to Complete plans and associated documents on time and to the required standard.
  • Collect and analyse evaluations, surveys and/or client feedback.
  • Complete reviews at appropriate intervals.
  • Support the implementation of Te Hau Ora O Ngāpuhi quality systems in order to support kaimahi, so they may facilitate change with Whānau.
• Deciding and Initiating Action:
  • Make prompt and clear decisions, which may involve tough choices or considered risks.
  • Take responsibility for actions, projects and people.
  • Take initiative, act with confidence and work under your own direction.
• Writing and Reporting:
  • Write reports in an engaging manner, ensuring reports are clear, succinct and accurate.
  • Avoid unnecessary use of jargon and complicated language, writing in a well-structured and logical way.
  • Structure information to meet the needs and understanding of the intended audience.

• Skills, experience and attributes
  • Familiarity and knowledge of the Whānau Ora framework.
  • A full NZ Drivers' Licence.
  • Have experience working with Tane in prison.
  • Non-judgemental, caring and firm
  • Allows whānau to determine how they might be supported;
  • Works with others and with whānau to achieve the best wellbeing outcomes
  • Experience with Microsoft 365
  • Have a high level of proficiency in Te Reo me ona tikanga and/or understanding of Māori customs/principles.
  • Flexibility to work under tight timeframes
  • Able to pass a criminal convictions check/clean slate police vetting.
  • Competent in literacy and numeracy.

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General Duties and Responsibilities:

• Be punctual and work the hours and times specified.
• Prioritise workload to ensure work of the greatest importance to the business is undertaken with urgency and to a high standard.
• Support and help develop a positive workplace culture.
• Demonstrate excellent interpersonal communication skills.
• Responsibly manage all business resources within accountability levels.
• Undertake all duties and responsibilities outlined in this job description and all other duties as required by the business.
• Comply with all employment obligations.
• Promptly undertake to complete all reasonable and lawful instructions and directions given.
• Serve the business in good faith, promoting and protecting the business's best interests.
• During work time and such other times as may be reasonably required, dedicate all effort to the execution and fulfilment of the duties, responsibilities, obligations, and instructions related to employment.
• Demonstrate through own actions a commitment to Health and Safety at work when undertaking work or observing others in the workplace.

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Skills, Experience, and Education:

• Clean full New Zealand Drivers Licence
• Community awareness and an ability to engage whānau
• Understand confidentiality expectations with regards to entering homes, engaging with whānau, collecting and recording data
• Ability to build rapport and trust with young people and whānau.
• Ability to build and maintain positive relationships with professionals to support access to services for young people.
• Cultural competency and demonstrable knowledge and skill about kaupapa Māori, Te Reo Māori, Te Tiriti o Waitangi and Pacifica protocols.
• Behaviour management/ conflict resolution skills.
• Meet all standard employment prerequisites

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Only shortlisted applicants will be contacted.

Please note that the application process may close early if a suitable candidate is identified.

If you’d like to discuss this career opportunity further, please contact Louie Elliott at recruitment@thoon.org.nz